09:00
Intros
Introduction to the day by Jacob Howard, Chair of the CIM FS Group and Founder, Financial Marketing Insights
09:10
Welcome to Reuters
Brief welcome by Josh London, CMO, Reuters
09:20
AI and Other Digital Trends
Keynote - hear the trends driving customer experience and how you can stay one step ahead.
09:55
Building Trust in Financial Services
Panel discussion on building trust in financial services. Speakers to include Joan Khoury, Senior Managing Director and CMO, Oppenheimer & Co. Inc., Jasper Martens, CMO, PensionBee, Mark Scott, Exec Director of Marketing and Communications, CIM, moderated by Jacob Howard, MD and Founder, Financial Marketing Insights
10:30
Coffee Break
10:45
The Editors' View
Some of the world’s leading financial editors from US, Asia and Europe will discuss key trends in regional markets and who have been the perceived financial services winners and losers this year and why. Panel of editors including Lananh Nguyen, US Finance Editor, Reuters, moderated by Jamie Credland, Chief Executive, World Media Group.
11:25
Building the Right Team the Right Way
Panel discussion with marketing experts including Amanda Werth Stewart, CMO, The Clearing House
11:55
Coffee break
12:10
Building an Effective ABM Strategy
Panel discussion with marketing experts moderated by Tony Jarvis, Principal – EI Advisory.
12:40
What is your team’s top priority for the year ahead?
Table discussion for 15 mins and then insights shared by the tables.
13:00
What do CEOs want next from FS Marketers? Closing keynote.
13:30
Session close and start of networking buffet lunch.
Register your interest